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Last Updated On April 30, 2024
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XM has some of the lowest fees in the industry, provides excellent research and education, and has a beginner-friendly trading app. With a large customer base and a good reputation, XM will be a good option for most South African traders. It has an outstanding range of trading tools and offers traders generous bonuses and incentives. It also has one of the best copy trading services in the industry.
XM offers four trading accounts, three of which require a minimum deposit of 5 USD and have no commissions for Forex trading. The highlight is the commission-free Ultra Low Account, with spreads starting at 0.6 pips (EUR/USD).
XM’s main drawback is that although the South African FSCA regulates it, South African clients will be trading through XM’s company in Belize, which has poor regulatory oversight.
🏦 Min. Deposit | USD 5 |
🛡️ Regulated By | CySEC, ASIC, FSCA, DFSA |
💵 Trading Cost | USD 6 |
⚖️ Max. Leverage | 1000:1 |
💹 Copy Trading | Yes |
🖥️ Platforms | MT4, MT5 |
💱 Instruments | Commodities, Cryptocurrencies, Energies, Stock CFDs, Forex, Indices, Metals, Shares |
XM is renowned for its low trading costs, extensive research, educational resources, and user-friendly trading app, positioning it as a strong choice for South African traders. The broker’s account structure is designed to accommodate a variety of trading strategies and experience levels, featuring four accounts with a minimum deposit starting from USD 5. The Ultra Low Account offers spreads as tight as 0.6 pips on EUR/USD without commission, ensuring cost-effective trading. However, XM’s leverage, peaking at 1000:1, requires cautious management due to the amplified risk of significant losses. Traders will also appreciate XM’s comprehensive range of trading tools, copy trading service, and generous bonus scheme. Finally, XM’s educational offerings are top-tier and aimed at enhancing the trading skills of beginners and seasoned traders alike. FxScouts gives XM a high rating of 4.45 out of 5.
While XM is regulated by some of the world’s top authorities, including the FSCA, South African traders are not as well protected as their international counterparts.
Local regulation: XM is regulated by CySEC of Cyprus, ASIC of Australia, and the South African FSCA. However, XM’s South African clients will be trading through its company, regulated by the Belize FSC, which is generally considered a weak regulator. XM also does not provide traders with compensation should the company be liquidated.
Safety Features: We were pleased to find that XM protects traders by:
Company Details:
CySEC, ASIC, FSC, FSCA, DFSA Market Maker 2009 Cyprus, Australia, Belize Once-off inactivity fee of 15 USD after one year of inactivity and a 5 USD monthly fee thereafter.
We confirmed each of the licences and regulations on the regulator’s online register. See below for details of XM’s FSC-regulated entity:
We were impressed with XM’s range of trading instruments, including over 57 Forex pairs, and pleased that it has added cryptocurrencies to its offering.
High Leverage: XM has 60 crypto pairs to trade at 500:1 leverage. This is a large selection of crypto pairs and a much higher level of leverage than other brokers. Leverage is also up to 1000:1 on Forex pairs, but traders should be aware of trading with such high leverage as while it can increase profits, it can also significantly increase losses.
Full List of Instruments and Leverage:
10 50:1 60 500:1 5 67:1 1,300 10:1 57 1000:1 20 200:1 2 400:1 100 Unleveraged
XM offers three CFD trading accounts and a share trading account. This is more accounts than other brokers, and it has low trading fees.
Trading Fees: All of XM’s accounts, except its shares account, have a minimum deposit of 5 USD, making them accessible to beginners. No commissions are charged for Forex trading on three of its four accounts, and traders will find spreads of between 0.6 pips and 1.7 pips (EUR/USD), depending on the account.
Account Trading Costs:
USD 5 1 Spread Only 10 USD 5 1 Spread Only 10 USD 5 0.60 Spread Only 6.0
See below for account details:
Micro Account: XM’s entry-level account, minimum deposits start at 5 USD on the Micro Account, and spreads average at 1.7 pips on the EUR/USD, which is wider than other similar-sized market makers. Base currencies on the Micro account are USD, EUR, GBP, JPY, CHF, AUD, HUF, PLN, RUB, SGD, and ZAR, and one lot is the equivalent of 1,000 units (as opposed to 100,000 units), which will suit beginner traders who don’t want to risk large amounts of capital.
Standard Account: Like the Micro Account, the minimum deposit requirement is 5 USD, and spreads average at 1.7 pips on the EUR/USD, which is wider than other similar-sized market makers.
XM Ultra-Low Account: This account also has a 5 USD minimum deposit but spreads average at 0.6 pips on the EUR/USD, which is lower than other similar-sized market makers. Trading Bonuses are not available on this account.
Share Account: Due to the nature of this account, traders are not offered leverage. Contract sizes are one share, minimum trade volume is one lot, and the spread on this account is as per the underlying exchange. Lastly, this account is only denominated in USD.
Islamic Account: XM offers Islamic accounts for traders of the Muslim faith. We were pleased to note that XM does not apply any extra charges for Islamic accounts. This is unusual as most other brokers apply an admin fee to Islamic accounts in lieu of the swaps.
We were pleased to find that all deposits and withdrawals over 200 USD are free. Deposits took less than an hour to reach our trading account, and withdrawals took two days to reach our bank account.
In line with Anti-Money Laundering policies, XM operates a “return to source policy,” meaning that withdrawals can only be returned to the original funding source.
Base Currencies: When we opened our account, we noticed that the client portal allows traders to deposit funds in 11 base currencies, including EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, and SGD.
Because we were depositing funds from a South African bank with a ZAR trading account, we weren’t charged any currency conversion fees.
Fees: The account funding process is open 24 hours a day and is fully automated. We were very pleased to note that XM covers all transfer fees and does not include any hidden fees or commissions on deposits or withdrawals. However, fees are charged on deposits and withdrawals made by wire transfer under 200 USD or currency equivalent.
Once your account has been verified by customer service, you can deposit funds through the client portal:
How to Withdraw Funds
We tested deposits via credit card and found that our payment was processed within an hour, and it took two days for our withdrawal to arrive in our account. These times are about average for the industry.
See below for more details on XM’s deposit and withdrawal methods:
EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, SGD FREE FREE for withdrawals over 200 USD, 15 USD for withdrawals under 200 USD Local Bank Transfer within 24 hours, International Bank Transfers up to 5 days. EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, SGD FREE FREE Deposits are instant, withdrawals are processed within 24 hours. EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, SGD FREE FREE Deposits are instant, withdrawals are processed within 24 hours. EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, SGD FREE FREE Deposits are instant, withdrawals can take up to 3 days. EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, SGD FREE FREE Deposits and withdrawals are instant. EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, SGD FREE FREE Deposits are instant, withdrawals are processed within 24 hours. EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, SGD FREE FREE Deposits and withdrawals are instant. EUR, USD, GBP, AUD, CHF, JPY, RUB, HUF, PLN, ZAR, SGD FREE FREE Deposits are instant, withdrawals can take up to 3 days.
Our review found that XM offers three mobile trading platforms, which is more than other brokers, including MT5, MT4, and the XM App. All of the platforms are available on both Android and iOS.
We tested the XM App on an iPhone 11:
We were pleased to find that we could trade directly on the XM mobile app, but it could only be linked to our MT5 accounts. It was easy to set up and use:
We also found the search functionality was excellent – we were able to search for products by typing the name of the product or by navigating the category folders:
MT4/MT5 Mobile Trading
XM’s MT4 and MT5 mobile trading apps offer similar functionality to the platforms’ desktop and web trader versions. Traders can access all instruments available at XM (except that share CFD trading is only available on MT5) and access all the same charts. Additionally, all the trading order types are available. The only difference is that the number of indicators is reduced for both the MT4 and MT5 mobile applications.
We found that XM offers an average range of trading platforms, including the web trader and desktop versions of MT4 and MT5.
Both MT4 and MT5 are available on Mac and PC.
For the purposes of this review, we tested XM’s web trader platforms.
MetaTrader 4 (MT4) and Metatrader 5 (MT5)
The benefit of XM offering third-party platforms such as MT4 and MT5 is that traders can take their own customised version of the platform if they migrate to another broker. Additionally, thousands of plugins and tools are available for both the MetaTrader platforms.
As you can see, the MT4 Webtrader looks slightly outdated but it is highly customisable. There are three chart types, including Line, Bar, and Candlestick charts and you can access a wide selection of indicators in multiple timeframes. See below:
In our review of MT5 web trader, we noted that it has a great depth of market display:
One other benefit of trading with XM is that it offers MT4 Multiterminal, which is not often available at other brokers. It allows traders to open and manage multiple MT4 accounts from a single terminal with one login and password.
Platform Overview:
We noted that XM offers a variety of promotional bonuses to new traders, which can be accessed upon sign-up. It’s most appealing bonus is the no-deposit 30 USD bonus, which gives traders a small starting capital in exchange for opening an account. Traders can follow this link to find out more about its current bonuses and promotions.
We found XM’s account opening process fast and simple. Our account was open in less than a day, and XM’s customer support was readily available for our technical and account queries.
It took us about 5 minutes to open an account at XM, and once our documentation had been submitted, our accounts were ready for trading on the same day. XM’s customer support agents were very helpful and provided relevant and immediate responses.
As a South African trader, you are eligible to open an account at XM as long as you meet the minimum deposit requirement of 5 USD (the equivalent of 75 Rand).
How to open an account at XM:
Once all our documents had been received, the account was ready for trading on the same day.
Overall, we found XM’s account opening process is fast and hassle-free. We were also pleased by the quality and responsiveness of XM’s customer support.
We found that XM offers excellent technical analysis tools and that its in-house curation of research data far surpasses that of other brokers. It also offers several proprietary trading tools that are compatible with MT4 and MT5 and a copy trading service.
Our review noted that XM’s market analysis section consists of a Markets Overview, News, XM Research, Trade Ideas, Technical Summaries, an Economic Calendar, XM TV, and a Podcast. See below for more details:
Overall, we found the research available at XM excellent.
XM also offers several technical indicator tools to help guide traders in their trading decisions, including the following:
Unfortunately, XM doesn’t offer the popular third-party tools such as Autochartist or Trading Central, that are commonly available at other brokers.
Copy Trading
XM recently added copy trading to its repertoire. We really like XM’s copy trading service – there are a huge number of strategy providers to choose from, and traders can filter providers by performance, risk appetite, trading instrument, win-ratio, drawdown, and trading frequency, among others. see the video below for more details:
Trading Tools Overview:
Our review noted that XM provides an excellent selection of educational materials suitable for both beginners and more experienced traders. It also offers a demo account that does not expire.
We found that XM’s library of educational materials is world-class and on par with some of the best brokers in the world. Education comprises XM Live, Live Education, Educational Videos, Forex Webinars, Platform Tutorials, and Forex Seminars. These materials are in-depth and well-structured. We were pleased to note that educational materials are accessible to all XM website visitors, although some sections require registration. See below for more details:
Education Overview:
Available 24/5, we found XM’s customer support agents are responsive and well-trained.
XM’s customer support is available 24/5 in over 30 languages via email, phone, and live chat.
For the purposes of the review, we tested the live chat service and email. Our email was answered within a day, and the answer was relevant and to the point. The live chat agents were able to answer all our questions quickly and to our satisfaction. They also provided links and extra reading material where appropriate.
After logging into the live chat, we were connected to an agent who replied to our message within a matter of seconds, as shown below:
Regulation: Founded in 2009 and headquartered in Cyprus, XM Group has grown into a large and well-established international investment firm with over 3,500,000 clients worldwide. XM is a brand name of Trading Point Group and is regulated by the following authorities:
Awards
XM has won numerous awards for its services and offerings over the years, including:
Overall, because of the long history of responsible behaviour, strong international regulation, and wide industry acclaim, we consider XM a trustworthy and safe broker.
We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review process. Central to that process is the evaluation of the broker’s reliability, the broker’s platform offering, and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded on 200+ metrics across seven areas of interest, and an overall score is calculated and assigned to the broker according to the diagram below:
Trading Forex is risky, and each broker is required to detail how risky the trading of Forex CFDs is to clients. XM Group would like you to know that: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75.33% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please consider our Risk Disclosure.
A well-regulated market maker broker, XM offers trading on over 1000 instruments, including over 57 Forex pairs. We found XM’s trading conditions are low, with spreads of 1 pip (EUR/USD) on its Standard Account and 0.6 pips (EUR/USD) on its Ultra-Low Account. Its minimum deposit requirements are low, at 5 USD across all account options, making it good for beginner traders. We also really liked its copy trading service.
XM also offers trading on the most popular platforms – MT4 and MT5 and allows all trading strategies alongside a world-class repository of educational and market analysis materials and excellent customer service.
Yes, it is a trusted international broker. XM is regulated by ASIC in Australia and by CySEC in Europe. They have won multiple international awards.
Forex, stocks, commodities, indices, metals, and energies.
Trading accounts can be opened for 75 Rand (5 USD).
XM has some of the industry’s best beginner and advanced learning material, with additional daily market analysis for free to all clients.
Chris joined the company in 2019 after ten years experience in research, editorial and design for political and financial publications. His background has given him a deep knowledge of international financial markets and the geopolitics that affects them. Chris has a keen eye for editing and a voracious appetite for financial and political current affairs. He ensures that our content across all sites meets the standards of quality and transparency that our readers expect.
Alison joined the team as a writer in 2021. She is the Senior Editor for FXScouts. She has a medical degree with a focus on physiotherapy and a bachelor’s in psychology. However, her interest in forex trading and her love for writing led her to switch careers. She has a passion for Forex trading and over a decade of editorial experience researching Forex and the financial services industry, producing high-quality content. She hosts a weekly podcast, “Let’s Talk Forex,” alongside her colleague, Chris, and has produced over 100 Forex educational videos for the FXScouts YouTube channel. She also writes weekly technical analyses and has tested and reviewed over 100 Forex brokers.
Ida joined our team as a financial writer in 2023. She has a degree in Digital Marketing and a background in content writing and SEO. In addition to her marketing and writing skills, Ida also has an interest in cryptocurrencies and blockchain networks. Her interest in crypto trading led to a wider fascination with Forex technical analysis and price movement. She continues to develop her skills and knowledge in Forex trading and keeps a close eye on which Forex brokers offer the best trading environments for new traders.
Find out how XM stacks up against other brokers.
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